QX.net
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Kentucky's Best Internet Service Provider
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Terms of Service

The Objective of These Rules

All DSL accounts are a 12 month agreement. Canceling before the initial 12 months will result in a mandatory fee of $100 assessed to your QX.net account.

This document is a short list of QX.Net Rules. Any user of QX.Net must follow them. In fact, they're nothing new or strange -- they're the same rules we've had for the last six years.

They are intended to protect us, our users, and the Net. Unfortunately, to provide any sort of real protection, they have to sound rather harsh and unfriendly. Typically, the vast majority of users will never even come close to a situation where these rules will affect them.

We have tried to keep our regulations to a minimum, so these are the ones that must be obeyed. Failure to comply may result in immediate termination of your account without refund.

Please do not try to be creative about circumventing our rules. We're generally nice folks with an excellent reputation for being reasonable; if you have a problem with them, bring it to us.


The Rules Themselves: The rules on this page apply to all QX.Net accounts. Depending on the type of account you have, the following may apply as well:

Remember this:

You are responsible for your account. This means that we expect you to maintain a reasonable degree of security and not to share your password or leave it where others can make use of it. Unless we have some reason to believe that your account has been broken into by means essentially beyond your control, we have to hold you responsible for anything done under your login or from your dialup-IP host.


You may not:

  1. Do anything illegal or anything that adversely affects QX.Net's legal interests.
  2. Share your password with anyone or allow anyone else to use your personal use account except in your immediate presence, nor dial in to our access servers from more than one modem (or ISDN device) at a time.
  3. Tamper with other accounts, or commit unauthorized intrusion into any part of QX.Net's system or use any of QX.Net's network, machines, files or accounts to intrude without authorization into any other system (cracking). Port scanning may also be considered unauthorized intrusion.
  4. Use QX.Net services not included in your subscription or devise ways to circumvent security so you have access to services you haven't paid for (theft of services).
  5. Use the system (willfully or negligently) in a manner that encumbers disk space, processors or other system resources so as to interfere with others' normal use of services on QX.Net or on other systems (a "denial of services" attack).
  6. Create or participate in chain letters or pyramid schemes.
  7. Harass users (on QX.Net or elsewhere). Sending email or real-time messages to a user who has asked explicitly and unambiguously that you not do this is harassment. In some cases, a harassing user may be warned against engaging in similar behavior with other users as well.
  8. Harass QX.Net personnel or representatives or by other means keep them from proceeding in their corporate duties thereby degrading the level of service for all customers either maliciously or intentionally. This may include but is not limited to: repeated calls to QX.Net for issues not related to QX.Net service, profanity and/or abusive behavior directed at or while in discussion with QX.Net personnel. Verbally or by other means threatening any QX.Net personnel. In some cases, a harassing user may be warned against engaging in further behavior.
  9. Send unsolicited mass mailings or unsolicited subscriptions with a "negative option" for continuation. (The negative option is one where you invite people who do not wish to receive further mailings to reply to you.) If you use a mass mailing from another site to promote a service that we host, we may disable that service.

    The following rules pertain specifically to usenet postings. If you never use usenet, they don't apply to you.
    Before posting to newsgroups, you should familiarize yourself with USENET and its customs of conduct. QX.Net provides some documents to assist you:
    USENET Transgressions and Numerical Guidelines.

  10. Spam the net with commercial or non-commercial postings.
  11. Maliciously or wantonly flood newsgroups.


Also, we reserve the right to terminate your account without refund for other kinds of nontrivial misbehavior, although in our entire history we have never terminated an account for reasons other than those listed here. In all of these matters, decisions by QX.Net staff are final.

For month to month services, you may terminate your account with QX.Net by calling the telephone number listed under support to the left. Cancellation requests must be received by phone. QX.net cannot cancel an account via written request, email, or any form of correspondence other than a phone call. Clients wishing to cancel can call the main support number and work with a QX representative to cancel service. No third party may cancel an account. Only the client(s) listed on the account will be permitted to cancel service. In the event that a client wishing to cancel service fails to call QX.net to cancel, the account will remain open until a call is placed to our office. Termination will be effective on the last day of the current month's billing cycle. You must pay for all outstanding charges at the time of termination, including the monthly access fee in full. Access fees will not be prorated upon termination. For contract services such as DSL in Bell South territories with a duration of longer than one month, you may only terminate at the end of your term, or early termination penalties may apply. T1, DS3, and all wireless accounts require a minimum of 30 days cancellation notice. No exceptions will be made.

We reserve the right to amend these rules without prior notice. We will keep a current copy of the rules in the Terms of Service section for users to reference. (We tend not to make many changes, and when we do we generally make them known by posting them on the home page and/or in customer newsletters.)